Policies & Procedures

We want our clients to feel informed and comfortable with how we operate. Below are our key policies.

Cancellation Policy

We kindly request at least 24–48 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a fee.

Payment Methods

We accept major payment methods (such as cashless options and cards, depending on your setup). Payment is typically due at the time of service unless otherwise arranged.

Safety Guidelines

Our team follows safety and cleanliness standards while working in your home or business. We do not handle hazardous materials or unsafe conditions.

Pet Policy

Please let us know if you have pets. We ask that pets are secured or comfortable with visitors to ensure everyone’s safety.